At The Flora Spa , we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our spa services.
Information We Collect
We may collect personal information from you when you visit our website, make a reservation, or use our spa services. This information may include:
- Name
- Contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Appointment preferences and history
How We Use Your Information
We use the information we collect for the following purposes:
- To process reservations and payments
- To communicate with you about your appointments, special offers, and promotions
- To personalize your spa experience and provide tailored services
- To improve our website, services, and customer experience
- To comply with legal obligations and protect our rights
Disclosure of Your Information
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or providing spa services. These third parties are contractually obligated to maintain the confidentiality of your information and use it only for the purposes for which we disclose it to them.
We may also disclose your information in response to lawful requests by public authorities, such as to comply with a subpoena or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any revised Privacy Policy on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@thefloraspa.in.